On October 23, we held our annual region customer meetup—a full day filled with discussions, the exchange of experiences, and insightful ideas from several of our region customers. This year, the meeting was held as a hybrid event, with a representative visiting each regional authority we work with, while everyone was connected digitally.
Today’s focus was on the user’s perspective: what does a truly excellent user experience actually entail, and when is a user truly satisfied?
One of the participants summed up the value of the day as follows:
“There aren’t many of us who have to manage tens of thousands of computers, so it means a lot to be able to bounce ideas off each other and support one another across regions. You don’t feel like you’re in this alone.”
A big thank you to all the region customers that participated and shared their experiences and ideas—there’s a lot to build on going forward!
