Ekonomipartner transitioned from manual management to secure client management with upKeeper Instant Privilege Access

Persson Invest Ekonomipartner AB serves as the administrative hub of the Persson Invest Group, a Nordic group with just over 1,600 users in Sweden, Norway, and Finland and annual revenue of approximately 7 billion kronor. Ekonomipartner handles finance, payroll, HR, switchboard services, and IT for the group’s companies in the following sectors:

  • Sales and service of trucks and buses (Wist Last Buss AB, Östersunds Lastbilsservice AB)
  • Sales and service of passenger cars (Bilbolaget Nord)
  • Wood processing (Valbo trä)
  • Forest management (Persson Invest Skog AB)
  • Renewable energy production (JP Vind AB)

Ekonomipartner was founded in 1999 and currently serves as an internal service provider for the entire group.

When local admin privileges became a problem

Before upKeeper Instant Privilege Access was implemented, Ekonomipartner faced several issues related to client management and administrator privileges. Users had local administrator privileges, which caused the IT department to lose visibility and control. Software updates took an unreasonably long time to manage manually. Security was also difficult to ensure, as there was a lack of clear logging and traceability regarding administrative actions.

How upKeeper Instant Privilege Access solved the problem

In 2024, Ekonomipartner became one of the first customers to implement upKeeper Instant Privilege Access. The solution allows selected users to request and immediately receive temporary administrator privileges, in accordance with rules established in advance by the IT department.

The result:

  • The need for local administrator privileges has been eliminated: today, elevated privileges are granted only temporarily via upKeeper Instant Privilege Access when necessary.
  • Less administration: fewer support cases and less manual work for the IT department.
  • Higher user satisfaction: employees no longer need to contact IT to perform their job duties.
  • Enhanced security and traceability: there is now clear logging of who has had temporary administrator privileges and what they have done.

An example from the factory floor

The auto mechanics at Bilbolaget Nord need to regularly install software—such as for remote control—when they contact Volvo’s support team. Previously, this required local administrator privileges. Today, this is handled through upKeeper Instant Privilege Access, where the user submits a request and receives temporary access immediately.

Other recurring tools that require administrator privileges—such as Autocom for system updates in vehicle service—are now handled without the need for IT to be involved in every single instance.

The final outcome for IT and users

With upKeeper Instant Privilege Access, Ekonomipartner has replaced a labor-intensive and insecure process for managing administrator privileges with an efficient and secure solution. The result is fewer support cases, enhanced security and traceability, time savings for both users and IT, and a solution that has already paid for itself.

“upKeeper Instant Privilege Access saves time at every stage, but allows us in IT to maintain control,” says Mikael Jenerberg, CIO at Ekonomipartner.

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