When St. Erik\u2019s Eye Hospital was looking for a client management solution, the choice was between Microsoft\u2019s built-in tools and more comprehensive platforms like SCCM. But both options turned out to have limitations\u2014one was too simple, the other too cumbersome. That\u2019s when upKeeper came along with the right product at the right time. <\/p>\n\n
\u201cupKeeper Manager was able to offer greater control and easier management with fewer resources<\/em>,\u201d says Johan Nygren, an IT technician at St. Erik Eye Hospital. <\/p>\n\n \u201cWe haven\u2019t wanted to switch since then; Manager fits our business well and runs itself very smoothly<\/em>.\u201d <\/p>\n\n One of the main reasons they chose upKeeper was its simplicity. <\/p>\n\n \u201cIf you want to have good control over your machines without having to devote a lot of resources to it, upKeeper Manager is a great option.\u201d<\/em> <\/p>\n\n \u201cYou don\u2019t need to go through several weeks of training to package or manage clients; in just one or two days, you can make significant progress. Plus, it\u2019s quick to integrate with your existing environment.\u201d<\/em> <\/p>\n\n With upKeeper Manager, St. Erik\u2019s has gained a solution that provides an overview of all computers in use as well as the status of software and updates, while also making it easy to take action in the event of a problem. <\/p>\n\n When the hospital began using the add-on product upKeeper Application Handler, even more time was freed up. Previously, several hours each week were spent checking, packaging, and distributing new versions of applications. With Application Handler, all of this happens automatically; the system keeps the applications up to date in the background without requiring any involvement from the technicians. <\/p>\n\n \u201cNow we\u2019re rolling out a package, and then things will just keep moving along. We\u2019re saving several hours a week on hunting down updates.\u201d<\/em> <\/p>\n\n The result is an operating environment that is both time-saving and secure, with applications that are always up to date and in line with current compliance requirements. <\/p>\n\n Hardware monitoring is widely used to monitor computer health and prevent downtime. St. Erik\u2019s has also set up alerts to prevent storage space from running out, which could otherwise disrupt operations. For a hospital where IT disruptions can quickly affect patient flow, that peace of mind is extremely important. <\/p>\n\n For St. Erik\u2019s, the decision to choose upKeeper is as much about the product’s functionality as it is about the partnership. <\/p>\n\n \u201cIt doesn\u2019t take long to get help, and upKeeper understands our environment without us having to explain it. They build solutions together with their customers, and it\u2019s clear that they want to create something that actually works in the real world<\/em>.\u201d <\/p>\n\n Three words that sum up the experience? St. Erik’s Eye Hospital chose upKeeper to simplify client management with fewer resources, and now saves several hours a week thanks to a better overview of its clients and automatic application updates. <\/p>\n","protected":false},"author":7,"featured_media":5661,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[66],"tags":[],"class_list":["post-5658","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-customer-case-study"],"_links":{"self":[{"href":"https:\/\/upkeeper.se\/en\/wp-json\/wp\/v2\/posts\/5658","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/upkeeper.se\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/upkeeper.se\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/upkeeper.se\/en\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/upkeeper.se\/en\/wp-json\/wp\/v2\/comments?post=5658"}],"version-history":[{"count":1,"href":"https:\/\/upkeeper.se\/en\/wp-json\/wp\/v2\/posts\/5658\/revisions"}],"predecessor-version":[{"id":5664,"href":"https:\/\/upkeeper.se\/en\/wp-json\/wp\/v2\/posts\/5658\/revisions\/5664"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/upkeeper.se\/en\/wp-json\/wp\/v2\/media\/5661"}],"wp:attachment":[{"href":"https:\/\/upkeeper.se\/en\/wp-json\/wp\/v2\/media?parent=5658"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/upkeeper.se\/en\/wp-json\/wp\/v2\/categories?post=5658"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/upkeeper.se\/en\/wp-json\/wp\/v2\/tags?post=5658"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}Quick to get started and easy to use <\/h2>\n\n
Automatic updates save several hours every week <\/h2>\n\n
Monitoring that prevents downtime <\/h2>\n\n
Support and collaboration that make a difference <\/h2>\n\n