Gnesta Municipality manages an extensive IT environment with approximately 900 employees, several hundred hourly workers, around 750 computers, and 80 servers\u2014spread across many departments and geographic locations. Despite limited IT resources, the municipality has long been able to streamline its IT management with the help of upKeeper. <\/p>\n\n
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Before partnering with upKeeper, IT work consisted largely of manual processes. Computers were set up using an image, but as the number of devices increased and needs became more varied, the work became increasingly time-consuming. <\/p>\n\n
\u201cThere was a lot of manual work involved with each computer on site,\u201d <\/em>says Mats Johansson of the IT department. <\/p>\n\n The need for a more flexible solution for application and client management became clear, and upKeeper was chosen after a demonstration. <\/p>\n\n \u201cWe were thrilled with the product. We hadn\u2019t seen a deployment solution like it before.\u201d<\/em> <\/p>\n\n <\/p>\n\n Today, more than 18 years later, the collaboration continues. <\/p>\n\n \u201cAs soon as we need help, we can get it quickly.\u201d<\/em> <\/p>\n\n An important aspect of the relationship is the ability to influence its development. <\/p>\n\n \u201cAt upKeeper Open, we meet other customers, share tips with one another, and can contribute our own ideas. It\u2019s a valuable opportunity that we have as customers<\/em>.\u201d <\/p>\n\n <\/p>\n\n In day-to-day operations, upKeeper Manager is a central part of IT operations. The system is used for installing, reinstalling, taking inventory of, and updating computers\u2014often on a daily basis. <\/p>\n\n \u201cIt\u2019s simply a complete system; we don\u2019t need any others right now.\u201d<\/em> <\/p>\n\n The greatest benefit? Time savings and flexibility. <\/p>\n\n When a critical vulnerability was discovered before an official patch was available, the municipality was able to take immediate action: <\/p>\n\n \u201cWe put together our own package and sent it out right away instead of waiting.\u201d<\/em> <\/p>\n\n Features that are highlighted in particular are: <\/p>\n\n <\/p>\n\n If Mats were to describe upKeeper Manager in three words? <\/p>\n\n With the upKeeper Application Handler add-on, the municipality has taken further steps toward a more secure and automated IT environment. <\/p>\n\n Previously, continuous manual monitoring of vulnerabilities in applications such as Adobe Reader, VLC Media Player, and BankID was required. <\/p>\n\n \u201cNow we can let go of that stress. We know we always have the latest versions<\/em>.\u201d <\/p>\n\n The result is both increased safety and a reduced workload. <\/p>\n\n \u201cIt helps and reduces the amount of manual work. At the same time, it feels more reassuring to always have the latest version<\/em>.\u201d <\/p>\n\n The time saved ranges from a few hours a month to several hours a week, depending on your needs and your previous situation. <\/p>\n\n <\/p>\n\n Mats particularly recommends this solution to organizations with limited resources. <\/p>\n\n \u201cSmall and medium-sized organizations subject to the Cybersecurity Act, in particular, stand to benefit greatly from this.\u201d<\/em> <\/p>\n\n <\/p>\n","protected":false},"excerpt":{"rendered":" The municipality of Gnesta has been using upKeeper Manager for over 18 years to streamline client management, and with the add-on product upKeeper Application Handler, they have significantly reduced the manual work involved in security updates and feel more confident knowing they always have the latest versions in place. <\/p>\n","protected":false},"author":7,"featured_media":5589,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[66],"tags":[],"class_list":["post-5583","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-customer-case-study"],"_links":{"self":[{"href":"https:\/\/upkeeper.se\/en\/wp-json\/wp\/v2\/posts\/5583","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/upkeeper.se\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/upkeeper.se\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/upkeeper.se\/en\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/upkeeper.se\/en\/wp-json\/wp\/v2\/comments?post=5583"}],"version-history":[{"count":3,"href":"https:\/\/upkeeper.se\/en\/wp-json\/wp\/v2\/posts\/5583\/revisions"}],"predecessor-version":[{"id":5598,"href":"https:\/\/upkeeper.se\/en\/wp-json\/wp\/v2\/posts\/5583\/revisions\/5598"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/upkeeper.se\/en\/wp-json\/wp\/v2\/media\/5589"}],"wp:attachment":[{"href":"https:\/\/upkeeper.se\/en\/wp-json\/wp\/v2\/media?parent=5583"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/upkeeper.se\/en\/wp-json\/wp\/v2\/categories?post=5583"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/upkeeper.se\/en\/wp-json\/wp\/v2\/tags?post=5583"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}A long-term partnership <\/h2>\n\n
A complete system with upKeeper Manager<\/h2>\n\n
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Enhanced security with upKeeper Application Handler <\/h2>\n\n
Recommendation to other organizations <\/h2>\n\n