{"id":5994,"date":"2026-08-20T10:32:58","date_gmt":"2026-08-20T08:32:58","guid":{"rendered":"https:\/\/upkeeper.se\/privacy-policy\/"},"modified":"2026-09-25T09:45:49","modified_gmt":"2026-09-25T07:45:49","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/upkeeper.se\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\t\t
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Privacy Policy<\/h1>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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How do we handle your personal information?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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upKeeper Solutions AB, with VAT registration number 556751-1596, hereinafter referred to as upKeeper, is the data controller for personal data under the Data Protection Act (2016:679). Data controllers are companies with which you have entered into an agreement or to which you have provided your personal data for any other reason. General information such as your name, contact information, title, etc., is processed in upKeeper\u2019s customer database. upKeeper is the data controller responsible for the processing of this information.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Why do we need your personal information?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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The information we collect about you is processed in accordance with the laws in effect at the time we collect it. The data is collected so that we can enter into and fulfill agreements, take actions you request before an agreement is entered into, pursue legal claims, and send out newsletters. If you do not want your information used for our newsletters, you can notify us by calling +46 90 349 33 90 or sending us an email at info@upkeeper.se. <\/p>

In some cases, it may be necessary to disclose your personal data to companies and organizations with which upKeeper collaborates, both within and outside the EU\/EEA. This applies, for example, to providers of tools we use to manage customer relationships and mailings, such as our CRM system. Personal data may also be disclosed to government authorities if required by law. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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How do we collect and store the information?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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Personal information may be collected through agreements, email, the web, and phone calls. Personal information is also collected via forms on our website, for example, when you book a demo, sign up for our newsletter, or contact us via the contact form. The information you provide yourself\u2014such as your name, company, email address, and phone number\u2014is stored and processed in accordance with this policy. This information may also be supplemented and updated with data from public records. <\/p>

All personal data is stored in the EU\/EEA. Your data is stored only for as long as necessary for us to fulfill our agreement with you or for as long as we are required by law to retain it. After that, we will delete it in accordance with the right to erasure. We will not delete your personal data if there is a legal requirement to store it or a legal basis for retaining it. We also store the personal data you have provided to us in order to offer you a service, solution, or product. Such personal data is deleted after one year. We use anonymized information for statistical purposes and product development. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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What rights do you have?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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You have the right to access the personal information we hold about you. If the information is inaccurate or incomplete, you may request that we correct or delete it. You may request a copy of your personal information by sending us a written request that includes your name and customer number. Sign the request and send it to the following address: <\/p>

upKeeper Solutions AB, Data ControllerTvistev\u00e4gen 48 907 36 Ume\u00e5 Sweden<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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If you have a complaint?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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If you believe that we are processing your personal data improperly, you have the right to file a complaint with the competent supervisory authority.<\/p>

In Sweden, the regulatory authority is the Swedish Data Protection Authority (IMY).<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Purpose of this policy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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This Privacy Policy primarily applies to the processing of personal data in connection with our website and our own interactions with customers, potential customers, partners, and other visitors. We may update this Privacy Policy as needed, for example, if our services, practices, or legal requirements change. The most recent version is always available on our website. <\/p>

When our products are used to process personal data on behalf of a customer, a different division of responsibilities may apply. Such processing is governed, where applicable, by agreements, including data processing agreements. This Privacy Policy should therefore not be considered a complete description of all personal data processing that may occur through our products. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Contact us<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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If you have any questions about this privacy policy or how we process personal information, please feel free to contact us.<\/p>

upKeeper Solutions AB<\/strong>Tvistev\u00e4gen 48 907 36 Ume\u00e5 Sweden Email: info@upkeeper.sePhone: +46 90-349 33 90<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Privacy Policy How do we handle your personal information? upKeeper Solutions AB, with VAT registration number 556751-1596, hereinafter referred to as upKeeper, is the data controller for personal data under the Data Protection Act (2016:679). Data controllers are companies with which you have entered into an agreement or to which you have provided your personal […]<\/p>\n","protected":false},"author":7,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-5994","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/upkeeper.se\/en\/wp-json\/wp\/v2\/pages\/5994","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/upkeeper.se\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/upkeeper.se\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/upkeeper.se\/en\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/upkeeper.se\/en\/wp-json\/wp\/v2\/comments?post=5994"}],"version-history":[{"count":1,"href":"https:\/\/upkeeper.se\/en\/wp-json\/wp\/v2\/pages\/5994\/revisions"}],"predecessor-version":[{"id":5997,"href":"https:\/\/upkeeper.se\/en\/wp-json\/wp\/v2\/pages\/5994\/revisions\/5997"}],"wp:attachment":[{"href":"https:\/\/upkeeper.se\/en\/wp-json\/wp\/v2\/media?parent=5994"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}